FAQ OR QUESTIONS & ANSWERS

  WHAT DOES THE ECO HOUSE RECYCLING SERVICE COST TO ME? 

Our Small subscription is available from CHF 16.90. Further subscriptions and corresponding prices can be found under „Offer and Prices“.

  HOW CAN YOU RECOMMEND YOU? 

Every engagement is rewarded with us! For each referral you will receive a bonus of CHF 25.- on your next bill. More information can be found under "Recommendation".

  WHAT MATERIALS ARE COLLECTED? 

Click here to see all recyclables at a glance.  


  WHAT VALUES WHICH VOLUMES HAVE THE ECO COLLARS? 

 The eco bags for the private household have a volume of 35L and for companies depending on the recycling bin of 35L, 60L or 110L.

  HOW MANY BAGS CAN I PURCHASE BY PICKUP? 

Basically, you can decide on the number of eco bags you can deposit.

On average, these are 3 x 35L bags per household.

If this cut is exceeded frequently and severely, we remind you to change the subscription to "Abo Large" (two collections a month). Otherwise it is ok for us, even if four bags are available for pickup.


  WHEN ARE MY COLLECTIBLE POCKETS TAKEN OFF? 

 On our homepage you will find under the menu item "Pick up calendar" an overview of all pick-up dates. You can easily download the calendar as a PDF.

  WHAT IS THE "ECO REMINDER SMS"?  

We remind youto deposit your eco bag at the right time for pickup.


  WHAT HAPPENS WITH MY MATERIALS WHEN I HAVE DELIVERED THEM?  

  At the turn of the year we will work together with our new partner Recycling Park Anton Saxer AG in Pratteln. Your recyclables are separated by professional employees and led into the recycling cycle.

  IS A VISIT TO YOU POSSIBLE? 

For us it is important that you get a chance to find out what's happening to your recyclables. Here we offer you a visit, in which you may also follow the process.
If you are interested, please contact us at any time and arrange your desired appointment:
061 332 00 22

  WHO TAKES OFF MY ECO BAGS? 

Since September 2017, we have been working together with the Association for the Employment promotion, Atelier93. Atelier 93 is a national program that supports jobseekers and referring institutions in efficient and effective reintegration. We are very happy about the cooperation! If you want to know more about Atelier93, click here: http://www.atelier93.ch/de/alles-ueber-atelier-93/


  WHAT HAPPENS IF I GOT LIKE WRONG COLLECTIBLE?  

It may happen that parts that are not recyclable end up in our eco bags. Please note that only the valuable materials mentioned on the website are collected. Of course, if it happens, it will be sorted out by our experts.


  WHERE DO I SET MY ECO COLLARS?  

The collection sacks are to be deposited on the sidewalk, in the garden, under the mailbox, visible in the forecourt.

  IN WHICH REGIONS DO YOU MAKE THE COLLECTIONS?  

Our catchment area refers to Basel-Stadt and its surroundings. You will find individual accommodations and regions in our "Pick up calendar".


  HOW DO I GET NEW ECO BAGS  

If you require replenishment of eco bags, signal it with our stickers, which you can stick to your collection bag ready for collection.


  HOW CAN I CHANGE MY ABO?  

Contact us via the contact form or by e.mail and we will adjust your subscription to the following month.

  SHOULD I SEE MY MATERIALS AT HOME OR IN THE OFFICE?  

No! Save time, space and work and collect all recycable materials easily and simply in the same bag.


  CAN I COLLECT PLASTICS OF ALL KINDS? 

It is important that you note that the leftovers are to be removed.

The eco collection bag includes:
Empty plastic bottles of dairy products
• detergents and cleaners
• shampoos, shower products
• soaps, lotions, creams
• Oil, vinegar and plant fertilizer bottles
• slides and carrier bags
• Tablet tube
• flowerpots

Not included in the Eco collection bag:
• Plastic bottles from the home, garden and car sector
• takeaway and margarine shells,
• Mug, refill bag
• Food packaging, meat / cheese packaging
• toys
• yoghurt and quark mugs
• heavily soiled plastic
• hazardous waste